Terms of service

These terms cover your use of InstaReacher, operated by AmplifyX Labs. The part that matters most: automated messaging is against Instagram's terms, so using InstaReacher puts your Instagram account at risk of being limited or banned. By using the service you accept that risk. We make no guarantee about results or account safety.

InstaReacher is in early access and paid plans have not launched. Before they do, we'll publish here the registered company details for AmplifyX Labs and the law that governs these terms. Send questions to piyushh@amplifyxlabs.com.

The service

InstaReacher helps you find people on Instagram from public profile information, send them message requests from your own connected account at a set pace, follow up after they accept, and manage replies in one inbox. It also offers comment-to-DM through Meta's official API. Features in early access may change, break or be removed.

Your Instagram account and the risk

Instagram's terms don't allow automated messaging. InstaReacher signs in to your account through a hosted login run by our sending provider and acts on your behalf. Instagram may detect this. Your account could be restricted, rate-limited, logged out or permanently banned, and we can't prevent that.

By connecting an account, you confirm that:

• you own the Instagram account or are authorised by its owner to use it this way;
• you understand that automated messaging is against Instagram's terms and you accept the risk to the account;
• you won't hold us responsible for any action Instagram takes against the account.

We do several things to lower the risk, though none of them removes it: a slow ramp from 10 requests a day, a daily ceiling set by account age, at most 10 actions an hour and 100 a day, random gaps, a day off each week, one text-only request per person, follow-ups only after an accept, and an automatic pause when Instagram asks for a login check. These limits come from vendor and community sources, not from Instagram. You can lower them but not raise them.

We never see or store your Instagram password or two-factor codes.

Your account with us

You need an InstaReacher account to use the app. Keep your sign-in details safe, and tell us if you think someone else has used your account. You're responsible for what happens in your workspace, including what's sent from the Instagram accounts you connect.

You must be at least 18 and using InstaReacher for a business or professional purpose.

What you may not do

Use InstaReacher to contact people respectfully, about something relevant to them. Don't use it to spam, harass, deceive or discriminate, or to break any law. We can suspend accounts that do.

In particular, you may not:

• send from accounts you don't own or aren't authorised to use, including bought, rented or fake accounts;
• send threats, harassment, hate, sexual content, scams or misleading claims;
• choose who to contact based on race, religion, sex, national origin, disability, age or any other protected characteristic;
• contact someone again after they've asked you to stop;
• try to get around the pace limits, the one-request rule or the link block in first messages;
• copy, resell or reverse-engineer the service, or use it to build a competing product;
• break the law where you or the people you contact live, including laws on marketing, privacy and consumer protection.

Your content

The messages, templates, audiences and notes you create stay yours. You give us permission to store and process them only to run the service for you. You're responsible for making sure what you send is accurate and lawful.

Data

Our privacy policy explains what we collect, how we use it and how to have it deleted. The information we hold about the people you contact is limited to public profile data.

Free trial and paid plans

During early access, the trial runs on sample data and nothing is charged. When paid plans launch, you'll see the price, billing period, renewal and cancellation terms before you pay, and we'll add them to these terms. Existing users will hear from us before any charge applies to them.

No guarantees

InstaReacher is provided as it is, during early access and after. We don't guarantee any number of accepts, replies, calls or sales. We don't guarantee that the service will always be available or error-free, or that your Instagram account won't be restricted or banned.

Instagram can change its rules or its app at any time, and that can stop features from working. Our sending and data providers can also change or stop their services.

Limits on our liability

To the extent the law allows, we aren't liable for lost profits, lost data, lost or restricted Instagram accounts, or any indirect or consequential loss. Our total liability to you for any claim is limited to what you paid us in the 12 months before the claim, or nothing if you haven't paid.

Some places don't allow these limits, so they may not all apply to you.

Ending the service

You can stop using InstaReacher, disconnect your Instagram accounts and ask us to delete your data at any time. We can suspend or close an account that breaks these terms or puts other people at risk, or one the law requires us to close. If we shut the service down, we'll give you notice and a way to export your data.

Changes to these terms

We'll update these terms as the service moves out of early access. When we do, we'll change the date at the top. For significant changes, we'll also email account holders before the changes take effect. If you keep using InstaReacher after that, you accept the new terms.

Contact

AmplifyX Labs · piyushh@amplifyxlabs.com. The registered entity name, address and governing law will be added here before paid plans launch.